St. Pete Beach IT Helpdesk

Computers

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General 7

• Change your password
• Lock computer
• Pin a program to the Taskbar
• Log off / Sign out of computer
• Change default PDF program

See all 7 articles

Printers & Copiers

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General 6

• Add a new Printer / Copier
• Set your Default Printer / Copier
• Set your Copier code
• Scan document to the N Drive
• Pool Printer - Scan to Network Folder

See all 6 articles

Phones

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General 9

• Get an email with voicemail audio file attached
• Forward calls to cell phone - multiple days
• Check voicemail from home or cell phone (externally)
• Forward calls to cell phone - one day
• Forward a Voicemail

See all 9 articles

Remote Working

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General 7

• Check voicemail from home
• How to connect to your work computer using Zoho
• Forward calls to cell phone
• Check email from any computer
• Tips on using Outlook Online

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Email

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General 2

• Check email from any computer
• Email Loading Issues

Outlook - Online 9

• Turn off Focused Inbox
• Turn off Conversation View
• Create your email signature
• Set your Out of Office
• Turn off Link Preview

See all 9 articles

Outlook - Computer 11

• Change Outlook Email Signature
• Turn off Focused Inbox
• Turn off Conversation view
• Turn on Out of Office
• Prevent emails from going into JUNK

See all 11 articles

Mobile 3

• Setup email on an iPad, iPhone, or Android device
• Use Phish Alert to report a phishing email (Mobile)
• Add / Edit Email Signature in Outlook on iPhone

Software

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Adobe 7

• Sign into Adobe Acrobat DC - Desktop Program
• Sign into Adobe Acrobat DC - Online
• Use Online Adobe Tools
• Make Adobe Acrobat DC your default PDF program
• Convert Word Doc into PDF Fillable Form

See all 7 articles

Zoom 4

• Tips for using Zoom
• Commissioners - Join City Commission Zoom Meeting
• Share your computer screen
• Join Commission meeting as a Panelist

Office 365 14

• How to access Office 365
• Download Microsoft Office 365 onto my personal computer
• Microsoft Excel Online Overview - Basic
• Microsoft Word Online Overview - Basic
• Microsoft Online Sharing Overview

See all 14 articles

Zoho 2

• How to connect to your work computer
• Tips for using Zoho

Incode 3

• Incode Tips & Tricks
• Use Incode Cloud for the first time
• Password Expired

Microsoft Edge 2

• Sync bookmarks & favorites
• Overview & Benefits

Other 1

• Launch Internet Explorer

OneDrive 1

• Share Folder with External User

JustFOIA 4

• Change Password
• Public Portal URL
• Staff Portal URL
• Training Portal URL

EOC

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Tech Resources 4

• Setup Microsoft SharePoint on Smartphone
• Setup Microsoft Office on Smartphone
• Setup Microsoft Teams on Smartphone
• Setup Microsoft Outlook on Smartphone

Lunch n Learns

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Email - Basic 3

• Check email from any computer
• Tips for using Outlook on computer
• Tips for using Outlook Online

Office 365 - Basic 5

• How to access Office 365
• How to use Microsoft Word Online
• How to use Microsoft Excel Online
• Sharing a Word document online
• Share a OneDrive folder

Computer 1

• Computer How-Tos

CivicPlus

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Website - CivicEngage 1

• Insert Link to a Document

Agendas & Minutes - CivicClerk 4

• Board Portal - Email Notifications
• Update Email Notifications
• Board Portal - How to Login
• Board Portal - Take Notes

Parks & Rec - CivicRec 5

• Edit Member Account Number
• View Membership Profile - Account Number, Punch Passes Left, and More
• View Pool Punches Left
• View / Edit SilverSneaker ID
• Manually Enter Credit Card Info

CivicClerk 1

• CivicClerk Agenda Item Entry

iPhone

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General 4

• Restart iPhone
• Import Contacts from VCF File
• Zoomed View & Standard View
• Remove email signature from Outlook on iOS

Push to Talk 2

• Verizon Push To Talk Location Settings
• Troubleshoot Push To Talk App

Adobe Acrobat

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Acrobat Pro DC 1

• Set up and manage your personal signature